FREQUENTLY ASK QUESTION
1. Are you a manufacturer, trading company or a third party?
We are a manufacturer, we founded in 2001. The floor area of our factory is 15000 square meters with 12000 square meters building area and 38 million Yuan investment in total.
2. Where is your factory located?
Our company is located in Wuxi city ,Jiansu province,China .it is in the middle of Shanghai and nanjing.
3. How can I go to your factory?
You can fly to shanghai Pudong or Hongqiao international airport directly ,and then take the high speed train or bus to Wuxi station
and then we can pick you up at Wuxi station to our company . Our company is around 20~30km away from the Wuxi station.
4. How long will you provide the warranty period?
Our factory Provide clients one-year warranty to make sure the machine work well.
5. What kind of pre-sales service do you provide?
We offer equipment testing for your sample for free in order to help customers choose the most suitable drying machinery.
6. What kind of after-sales service do you provide?
Our professional technicians will travel to carry out onsite training and assist with instanllation .
7. What about delivery?
Usually we send the shipments in FOB Shanghai term.
However, the CIF are also acceptable which decided by the clients.
8. How long is the period of production?
Usually it takes about 90-270 days after we received your PO and prepayment. For different type of machine, production period is different.
However, it would depend on our production line schedule and the complexity of the item.
9. What is the Payment Term?
By T/T in Advance, or Irrevocable L/C at Sight.
Equipment can be customized, send us an inquiry to know more details about price, packing and shipping.
10 . What’s your mini order ?
Our mini order is one set .